Shipping policy

Order Processing

All MOORA pieces are made to order.
Please allow 2–5 business days for production before your order ships.

You will receive a confirmation email with tracking details once your order has been dispatched.

Estimated delivery: 4–8 business days after production.

Estimated delivery: 3–10 business days after production.

Estimated delivery: 10–30 business days depending on destination.

Shipping times are estimates and may vary during holidays or peak seasons.

Orders shipped within the United States or the European Union typically do not incur additional customs charges.

For other international destinations, customs duties or import taxes (if applicable) are the responsibility of the customer.

Please ensure your shipping address is correct at checkout.
MOORA is not responsible for orders shipped to incorrectly provided addresses.

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery and we will assist you promptly